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Developer Forums User (Inactive) (Salesforce Developer Forums) ha preguntado en #Salesforce Developer
25 ene 2019, 13:22

Case close customer service survey

So I convinced my executive team to triple the annual spend for CRM from what they had to move to salesforce.... no small task. The problem is I’m trying to find a way to do a CSAT survey on case close without added cost... in the sales process I expressed this several times and thought it would be included but I probably didn’t do enough due-diligence. At any rate, has anyone done this successfully on their own without having to buy an add-on?
42 respuestas
  1. Developer Forums User (Inactive) (Salesforce Developer Forums)
    25 ene 2019, 20:05

    So I convinced my executive team to triple the annual spend for CRM from what they had to move to salesforce.... no small task. The problem is I’m trying to find a way to do a CSAT survey on case close without added cost... in the sales process I expressed this several times and thought it would be included but I probably didn’t do enough due-diligence. At any rate, has anyone done this successfully on their own without having to buy an add-on?

    my issues solved!!

    _______________

    rima khan

    Nox (https://downloadnox.com/) VidMate (https://vidmate.onl/) Mobdro (https://mobdro.onl/)
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