Our website (which normally queries our SF instance through what I believe is SOAP) has been timing out today, and we can't tell if we made a change to cause this problem. We're getting two error messages from the site when this happens:
- "There was a problem with your login: Could not connect to host" followed by a long string of characters, starting with our Organization ID
- "There was a problem with your login: UNKNOWN_EXCEPTION: Destination URL not reset. The URL returned from login must be set in the SforceService POST /services/Soap/u/10.0 HTTP/1.1 Host: www.salesforce.com Connection: Keep-Alive User-Agent: PHP-SOAP/5.4.35 Accept-Encoding: gzip, deflate Content-Type: text/xml; charset=utf-8 SOAPAction: "" Content-Length: 324 UNKNOWN_EXCEPTIONUNKNOWN_EXCEPTION: Destination URL not reset. The URL returned from login must be set in the SforceServiceUNKNOWN_EXCEPTIONDestination URL not reset. The URL returned from login must be set in the SforceService"
I'm new to SF and our set-up, and I'm working with our PHP developer (who inherited much of the code himself). Any recommendations or advice towards contextualizing this error or further tracing the problem would be appreciated.
6 respuestas
The only error we were getting was "Could not connect to host" on some random requests while others seemed to work fine. The errors completely stopped yesterday as randomly as they had started appearing, without any changes on our side.
