3 respuestas
hi JyothiCustomer relationship management(CRM) has the bussiness purpose of intelligently finding,marketing,selling to and servicing customersReal time example : If we contact our mobile network Customer care to esquire about any service or wrong gone with the service. Customer care will quickly responds to our query . All these process will go in a few seconds. Call Centers uses CRM software to to find that customers details.Regardsvenkat
