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Hi team, I have created a  new email field and would like to send out list emails using the custom field I just created on the contact object. I cannot figure out how to do so, i have created a custom view for the custom field in the contact object but cannot seem to select the field. By default it keeps sending emails to the primary email on the contact records. How can I go about using the custom email field to send list emails?

1 respuesta
  1. 8 nov 2023, 15:48

    If you want to use a List Email I think you're gonna have to use the standard Email field, or build something custom.  The standard Email field is "hard wired" into a LOTTA stuff. 

     

    I've done stuff in the past with multiple custom Email Fields on the Lead/Contact objects, and created a custom Picklist Field called "Preferred Email" with options corresponding to each of my Custom Email fields, like: Work, Personal, Other 

     

    When you select the Preferred Email picklist a Record triggered Flow, Process, WorkFlow (it's you're old school) does a Field Update that inserts the value from whatever Custom Email Field: Work_Email__c ,  Personal_Email__c  ,  Other_Email__c , into the standard Email field 

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