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Hi Everyone, how do we enable the 'create a case' option in Get support page of salesforce support. (Note: This option is not greyed out, but nothing happens if I click on it)

 

Requirement: Trying to create a user and getting Duplicate Username Error, I need to find the Org ID in which the username is already present.

#Salesforce Admin@Salesforce Trailhead

1 respuesta
  1. 23 dic 2022, 15:59

    do you know who is your account executive from Salesforce handling your account? if so reach out account executive to begin with.

     

    I guess not all and may be some designated users can create case with salesforce support

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