Hello Everyone, I wanted to remove the Email Default template on the Service Cloud Console, some previous modification on the org where I am practicing having set up the email body to previous requirements, now I want to have a clear Body but I cannot find the correct set up for that. I checked already those sections without success Email-to-case and Support Settings. How can I do that?
3 respuestas
Setup > Object Manager > Case > Button, Links and Actions > Email > Edit > Default Email Template > Remove or assign preferred.
