We have a bot searching Tasks using Flow, but when we use the default Bot User, the results are {!Subject} {!Subject}.... We have added the Fields as Read to the Permission Set sfdc.chatbot.service.permset, but it seems to make no difference. (this is similar to the thread: https://trailhead.salesforce.com/trailblazer-community/feed/0D53A00004dxyIbSAI) #Einstein Bot #Einstein Bots #BOT
3 respuestas
@Arthur Almeida see attached. We're using a custom Object Variable.
However, we were able to solve the issue by extending the Bot's permission set
- Setup | Users | Permission Set | sfdc.chatbot.service.permset
- Under System Permissions: Permission Name - Access Activities: Enabled (checked)
This solution works, but doesn't answer all my questions.
