I am setting up webchat and when i go online in omni channel, on the community it is still showing agent offline. I confirmed all the steps in the below are accurate, any other thoughts on what could be the reason?
https://help.salesforce.com/articleView?id=000316800&type=1&mode=1
1 comentario
I was able to resolve, incase others are having this issue - make sure the chat api endpoint is added as a trusted site in the experience builder
