Hi guys,
I would like to enable Salesforce users to reference two records of an External Object from a list view via an ID link. Once the Salesforce user pull up one or the other, they should see respective ID links.
The idea is that they should be able to see the ID link in both record pages - this way they can see they belong to each other and perform some actions that will have an impact on both of them.
Any idea around this?
Thanks,
Niccolo
1 respuesta
bear in mind that the data of the external records is not resident in Salesforce, so you will have to create the link in the remote system!
you can create a lookup between 2 external records, based on their data: https://help.salesforce.com/articleView?id=external_object_external_lookup_relationships.htm&type=5
so in your use case, you need to con figure an external lookup and then your custom button would need to write an ID to the remote record - in other words you need to implement a lookup field on the remote system, and then populate from Salesforce when the user clicks the button
