2 respuestas
++Jennifer. The formula will be as below
AND(
ISCHANGED(Status),
TEXT(PRIORVALUE(Status)) = 'Sales Accepted / Working'
)
if you want to use ISPICKVAL then the syntax will be
AND(
ISCHANGED(Status),
ISPICKVAL(PRIORVALUE(Status) = 'Sales Accepted / Working')
)
Please make sure the picklist value for the Status matches exacly as how its in the backend.
Also, if the Picklist Value and API Name are different, use the Picklist API Name in the formula.
Navigate to Lead Object and clcik on Lead Status field and see if the picklisvalue and API Name are same and if not use the Picklist API Name in the above formula
