Hey community!
I'm looking to access historical autocomplete search results for my community in Salesforce Community Cloud, not just the last 30 days. Is this possible?
2 respuestas
Tom Bassett (Vera Solutions) Forum Ambassador
Hello Eric,
I've just checked out Salesforce Help on this and I'm afraid the answer is no,
"
Search reports can only run in production environments. Reports show the last 30 days of information because that is the amount of information stored.
"
https://help.salesforce.com/articleView?id=sf.networks_appexchange_community_search_dashboard_and_reports.htm&type=5
My only suggestion would be if you were to use some custom code to pull the search history into another object you could possibly achieve this. However as Salesforce themselves are serving this up as a known limtiation due to the amount of information stored putting this into a Custom Object would have the same issue.
If this helps please mark as best.
Thanks, Tom