And in a question of simulations I cannot identify the correct answer.
Support engineers need to see a complete chronological list of field edit to a case, associated emails, case comments, and field edit to related objects in a single view while working on a case. How should the requirement be met?
A. Create a custom report
B. Create a custom related list on the case
C. Create a custom view on the Case tab
D. Create a custom Visualforce page
For me the most correct would be
C) Create a custom related list on the case
but I also consider option D to be correct via Visualforce, but I don't choose it by solution using code is not always ideal.
But I’m not sure.
Could you help me by clarifying the issue?
5 respuestas
Hi Natan,
A. Create a custom report (You can not edit so it's wrong)
B. Create a custom related list on the case (It will be record related to cases not case so it's wrong)
C. Create a custom view on the Case tab( you can do inline edtiting and it's standard so this is the right answer)
D. Create a custom Visualforce page (It's custom so it's not the best option)
Thanks
Moustafa Ishak
