Syncing Unsubscribes Between Pardot and Marketing Cloud

Question

We have spun off a new consumer division of our company and are using Marketing Cloud. Our corporate company uses Pardot. We need to make sure that if someone opts out via one system, the other acknowledges this. Right now, we have a manual process involving spreadsheets. I'd love to get this automated, but am not sure how.. can anyone offer some helpful advice?

Sakthivel M · Answer

Hi Ross,

Sorry for the inconvenience. In case if you don't resolve your issue and still not received any response from community, I recommend to join the Pardot Group using the below link to collaborate with the subject matter experts to identify your issue.

https://success.salesforce.com/search?type=Groups&keywords=Pardot (https://success.salesforce.com/search?type=Groups&keywords=Pardot)

Thanks & Regards,

Sakthivel Madesh

Syncing Unsubscribes Between Pardot and Marketing Cloud

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