I need to add in the feed of Work orders layout, the form to Log a call, as I have already for Account, Opportunities, Leads, etc. The problem is that when I try to add the action Log a call in Salesforce Mobile and Lightning Experience Actions it's not possibile.
I even tried to create an action in the object Work Order, but I can add the action only in Quick Actions in the Salesforce Classic Publisher, and not in Lightning.
Any help is appreciated.
1 respuesta
Hi Massimiliano,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Field Service Lightning Trailblazers group below to collaborate with the experts for best practice and advice.
https://trailblazers.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A000000PcSsSAK
Hope this helps.
Regards,
Jayson
