When trying to change the status of a case I am presented with this error when attempting to save...
An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.
Thank you again for your patience and assistance. And thanks for using salesforce.com!
...Why is this happening? More importantly, how can I stop it from happening so that I can change the case status?
4 respuestas
+1 Sonika. Even I don't receive these kind of errors while updating records. But I do receive some of these errors while trying to save some apex classes on which some batch logic might be concurrently running.
It's like a temporary glitch. We usually give the platform 4 - 5 minutes and try again. It works that time.
