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I created a quick action on a custom object with predefined values for the subject line, to line, and the HTML body. All of the merge fields/formulas are working fine in the HTML body except for line breaks. Is there another way I am supposed to include line breaks for the HTML body? 

 

This is how I have entered in the formula, and the screenshot is what appears.

 

 

"Hi " & Coaching_Enrollment__c.Primary_Parent_Guardian__r.FirstName & ","

& BR() & BR() &

"Now that you have finished your coaching, please take this survey to let us know what you thought of your experience: https://xxxxxx

& BR() & BR() &

"This link is unique to you. Please make sure that you use ONLY the above link to fill out the survey and that you do not share this link with anyone else."

& BR() & BR() &

"Thank you,"

& BR() &

$User.FirstName & " " & $User.LastName

Line breaks in HTML body of Send Email quick action

 

Thank you!
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