i want to update the recipient types an the recipients in the email alert interface.
Is that possible?
3 respuestas
Ines Garcia (get: Agile) 
Forum Ambassador
Hi Frank,
Recipient Type can only recognize custom Lookup or custom Email fields.
If you have a custom Lookup field related to the object that triggered the workflow then it would be available as a Recipient.
You can aswell create a custom email field, then a workflow rule that populates that field with the email address of the person selected in the custom field. This will involve a formula such as:
IF(ISPICKVAL(Rep__c, "Mariah Carey"), "Mimi@me.com",
IF(ISPICKVAL(Rep__c, "Ines Garcia"), "Ines.v.Garcia@me.com",
null))
You would have to make sure in the field update you check the "Re-evaluate Workflow Rules after Field Change" box, so that when this workflow fires, the workflow with the email alert fires after it.
I dont know what your Run Criteria is for your email alert workflow rule, but you need it to not fire unless the custom email address field is populated, so it doesnt try to fire at the same time as the workflow rule I just explained above.
Hope this helps :)
Ines
