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HI Everyone, 

 

I'm getting an error when accessing contact records: 

 

[103] Access Denied Reference ID: e5d75f3a-78ae-467a-9f8f-e0e1c0161024

 

I tried searching for what the error means and well... no such luck on this particular error. 

 

Has anyone else run into this or know what a 103 access denied error is? It is only on contact records. 

 

Thanks for any help you can give :) 
11 respuestas
  1. 19 oct 2020, 19:36

    Hi Everyone, 

    I ended up figuring out the issue, from something that SFDC Support said. 

     

    They said: "I checked the contact record and I did not receive error "103 Access Denied" however I received the error "Impersonated users are not authorized to perform this action". I checked the record page for Contact object and found that custom components are added to the page. For troubleshooting purpose we will have to remove all custom components from record page and page layout."

    So, I started to create a non-custom component view in the sandbox, when what they said triggered a thought. We utilize an App that I've seen the "Impersonated users are not authorized to perform this action" error before. We were testing one of their expansion packs and will be purchasing the product. I failed to remove all the components of the expansion from the page layout and that is what was causing the error.  

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