I am using a SF update event to push subscriber(Account object) into a Journey. I have picked the values I want to use as personalization in the emails in my entry source data. However how do I use these values in the email? Using them between %% %% is not working. The values are showin in JB as Object__r:Account__c:Id. Should I be using this value instead?
Thanks for your responses and answers.
1 respuesta
HI Nikhil, you need to make sure that you edit the Email in Content Builder and link the personalisation to the Data Extension named in your Entry Source:
https://help.salesforce.com/articleView?id=mc_ceb_use_a_text_content_block.htm&type=5
(2. c. Use (icon) to add personalisation) - Choose New Data Extension. You then just put your mouse where you want the AMPScript inserting and click on the Attribute from your Data Extension that you need.
That's a starting point anyway - hope it helps.
