User Adoption Report: User Path/SalesForce Interaction

Question

I know we can create reports on how many ___ type of records each user creates, edits, etc.  A lot of times, users just need the information we're providing in SalesForce, rather than creating/editing.  Is there a way to run a report on what type of records users view the most, their path (similar to website analysis)? We want to use this for user adoption reports and understand how users utilize SalesForce better.  Thanks!

Amber Gillis · Answer

Thanks, but I'm looking for more of the path of hte user, not # of records they create or are "open", etc.  Ex: How often do users Contact records, view certain dashboards, etc.  What are users viewing, rather than records they're creating/editing.  Thoughts on that?

User Adoption Report: User Path/SalesForce Interaction

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