I need all the cases raised by specific case owners to tick the Implementation Issue checkbox as currently they sometimes do and sometimes don't.
I am trying to implement a validation rule under SF cases that should check the follow
- Check the Case owner alias using CONTAINS and if it is a specific person,
- Validate if a check box is checked or not.
If the checkbox is not checked, then fire an error message asking them to tick it.
Please could any of you let me know if this will work.
AND
(
CONTAINS
("Mhill:awhite:jdaly" , Owner:User.Alias ),
Implementation_Issue__c = FALSE
)
9 respuestas
Hi Reema,
Your Validation rule looks good to me ,the only problem i could foresee is that the VR will also fire while changing ownership , So i would suggest to include the $User.Id=Owner.id condition in the Validation rule so that it doesn't conflict while changing ownership.
something like this:-
AND(
$User.id=Owner.id,
Contains( "Mhill:awhite:jdaly" , Owner:User.Alias ),
Implementation_Issue__c = FALSE)
Regards,
Subbu.
