The Related List is not customizable, and it looks terrible with the Comment field jammed over to the right. I found that there is a Case Comments component, but according to documentation this has been sunset and is no longer available.
https://help.salesforce.com/articleView?id=rss_case_comments.htm&type=5
Below is a screenshot of our ugly Case Comments section in the Community. What is a better approach? I suppose I could build my own component, but we would like to use out-of-the-package features when possible.
9 respuestas
According to Salesforce Tech Support this is not possible with the Case Comments related list or with any existing component. We will need to build a Custom Component.
Yay. I get to mark my own Best Answer.
