Error: MergeService Internal Error : Invalid AptObject

Question

Does any have idea about the above error? Yesterday, I was updating a template in x-author, then checked it in to Apttus. The Generate/Regenerate button works fine and the template I was working on are actually being pulled up nicely. Then Today, I had to edit one of the merge fields in the template, then checked it back in again. Suddenly, Generate and Regenerate buttons are no longer working and throwing me that error. Do you know why and how to fix this? Thanks so much for your kind response.

Jayson Morales · Accepted Answer

Hi Juhn,

For assistance with Apptus, please reach out the application's support team via the following option:

Phone: 650-445-7700

Email: info@apttus.com

Hope that helps.

Regards,

Jayson

Jhun Mercado · Answer

I did the contract template from scratch, and that solved my case. It was painful but it was my only way then.

Error: MergeService Internal Error : Invalid AptObject

Data Management

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