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I have a time based workflow to change the stage of an opportunity to Closed Won after 31 days.  I also have a workflow with an immediate action to send an email when the opportunity has been closed won.

 

The time based workflow works fine, and if I manually close won an opportunity, the email is received, so they work independently.  However the email is not received if the opportunity is closed won by the time based workflow.

 

Is this an expected issue, or have I missed something in my workflows?

 

Both workflows are set to evaluate the rule when a record is created, and any time it's edited to subsequently meet criteria. 

 

Many thanks.
2 respuestas
  1. 5 oct 2018, 13:27
    On your first workflow field update that changes the stage, check this box:

     

    On your first workflow field update that changes the stage, check this box:
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