1) ACV (calculates monthly rev*contract lenght (12 months or less) , if there is an ACV override, it will recognize the override amt.
2) ACV override
We have a one of situation with one of our clients where it is a 2 year contract but with a different monthly fee each year. We have two different opportunities 1 for the 1st year and 2nd opp for the 2nd year, however, we want to show the ACV only for the 1st year opportunity.
Trying to key in 0 as the ACV override (for the 2nd opp) but SF doesn't recognize it and the ACV field is still calculating based on the monthly fee*contract lenght (for the 2nd opp).
Is there a better way to go about dealing with such opportunities?
We are on a Professional edition so a bit limited in terms of workflows, triggers and other options.
Any suggestions / best practices around this would be helpful.
Priyanka
3 respuestas
Hi Priyanka,
I suggest you look at the formula calculating the value and how the override is determined.
i.e. if you say something like "IF Override_Value__c > 0, Override_Value__c, <Calculation>" then change that do be something like "IF ISBLANK(Override_Value__c), <Calculation>, Override_value__c"
Check the field type for the override value, presumably it's currency and a zero amount is perfectly valid and is quite different to blank or null so check the comparison type and see if that helps...
