Hi Glen,
While you may in fact have locked yourself out, or are using the wrong password, what is more likely is that you simply require a Security Token. Use of any API tool requires the appending of your Security Token to the end of your Salesforce password. You can set/reset your Security Token via Setup/My Personal Information/Reset My Security Token.
From Help we learn:A security token is an automatically generated key that you must add to the end of your password in order to log in to Salesforce from an untrusted network. For example, if your password is mypassword , and your security token is XXXXXXXXXX , then you must enter mypasswordXXXXXXXXXX to log in. Security tokens are required whether you log in via the API or a desktop client such as Connect for Outlook, Connect Offline, Connect for Office, Connect for Lotus Notes, or the Data Loader.
You are offered a security token if you try to access Salesforce from an untrusted network. Once you have been issued a security token, you have the option to reset this security token at any time.
To reset your security token, click Your Name | Setup | My Personal Information | Reset Security Token, and click the Reset My Security Token button. The new security token is sent via email to the email address on your Salesforce user record.
If you have never been offered a security token, for example, because your organization restricts the IP addresses from which you can log in, the Reset My Security Token node does not appear in Setup.
Tip
_img src="
https://help.salesforce.com/img/help/helpTips_icon.gif" /_We recommend that you obtain your security token using the Salesforce user interface from a trusted network prior to attempting to access Salesforce from a new IP address.Best of luck!
David Carnes
OpFocus, Inc.
www.opfocus.com/blog
@opfocusinc
1 respuesta