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Topics#Sales And MarketingPregunta de Jill Schneider
Jill Schneider ha preguntado en #Sales And Marketing
21 sept 2011, 20:05

Can't add new picklist value for Status on Campaign Member

I don't see the "New" button when trying to add a new picklist value to the Status field on the Campaign Member. the two picklist values that exist now are Responded and Sent. This field is required per the Page Layout. Interestingly it says the Responded and Sent values were modified by me on 8/8/11 within 10 minutes of having just made myself a Marketing User. I have no recollection of going into Campaign Member status field and adding picklist items. I barely had a clue what campaigns were in salesforce at the time it says I modified these picklist values! 

 

I have full system admin rights and looked at other standard picklist fields for campaign member and they all have a "new" button available. What am I missing?
11 respuestas
  1. Scott Jones (TDS)
    14 dic 2024, 22:55

    (Lightning Experience) Counterintuitively, you *don't* add values to the Campaign Member "Status" picklist in Object Manager. There is no "New" button there unlike for other picklists. The statuses are particular to a specific campaign record and not the Object.

     

    Abhisek's answer above is almost correct but some of the wording is misleading. Here I've corrected it:

     

    Go to the Campaign Object (in Object Manager) => then Campaign Page Layout => Related Lists => Add the "Campaign Member Status" Related List in the layout.

    Now open any Campaign Record and on the related List section you will be able to see the Campaign Member Statuses and on the click of New button new Picklist value will be created.

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