EMEA Salesforce Field Service Office Hours

Recording + slides (in comments) of the session of January 22, 2021: 

• SFS Contractor Use Cases

In this session we explored options to model 3rd party providers as Service Resources in Field Service, and discussed important aspects of contractor management such as access to data and ownership of customer communication. Thanks @Robert Roop for sharing your insights as well! 

To find other recordings + slides, click here.