Hi all!

Since Monday (Winter '21 Release) we have been experiencing a generic error on the SF platform. The error message is: "Internal Salesforce.com Error". We are getting this error when we call the method:

FSL.ScheduleService.schedule (policy, serviceId)

We currently call this method in a batch (Plc_FSLScheduleEngageBtc ) with chunk size = 1 and get the following error upon its execution (see attachment). ù

The problem occurs not only when we call the method from batch, but also from execute anonymous

if you want to replicate the case, run this code in execute anonymous:

FSL.ScheduleService.schedule('policyId', 'serviceId'); or execute the batch Plc_FSLScheduleEngageBtc

We already open a SFDC Case but we want to know if anybody has been experiencing the same error. Thank you so much!