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Has anyone had issues with rollup helper creating issues with CPU time limits?

 

We have an FTP integration that is scheduled for midnight and typically has no issues. As soon as we enabled rollup helper premier and real time updates, we had issues with the records not updating via FTP integration. Below is the error we received on these records.

 

We can't save this record because the “Auto Check Uncheck Create or Update Swipeclock User� process failed. Give your Salesforce admin these details. This error occurred when the flow tried to update records: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: rh2.PS_Contact: System.LimitException: Apex CPU time limit exceeded. You can look up ExceptionCode values in the SOAP API Developer Guide. Error ID: 1421716531-10877

2 comentarios
  1. 30 jul 2020, 13:59
    Thank you Jacob - this is extremely helpful! I have reach out to support for some additional clarification.
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