This is an Einstein Email Insights question, I hope that someone has the answers.
Einstein Email Insights uses six standard sets of keywords, and ten sets of up to ten more keywords each set.
Where can I access the current keywords already in play?
The Standard and the Custom lists are closed once active. I don't want to rehash the same words I have already used but now the Boss is excited to use Salesforce and I have no way of remembering what I put into the Custom Insights almost a year ago.
I turned them off for a few minutes to see if anything opened but nothing noticeable happened.
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Hi @Alex Nyc can you give me a little more info about which cloud product you're using the email? (Marketing Cloud, Sales Cloud, Service Cloud etc?) thanks!