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Hello,

 

I've a requirement where user would remove the maintenance while configuring a license product , order and then contracts the same. Later, they would come like to reconfigure and add the maintenance product . 

 

For this scenario, I suggested using 'Amend Assets' feature. Users would go to the Account record detail page , click on Amend Asset button , select the Asset, and then on Amendment Quote cart reconfigure the license line (i.e. the Asset) and now select the maintenance. So, now on saving the cart there would be 2 lines , a license and a related maintenance line.

 

The problem is on creation of Order , no Order Products are getting created. 

 

I did notice that on changing the quantity on the license line on Amendment Quote, Order Products are getting created however I do not want any change on quantity for the license line.

 

Am I doing something wrong, is there any other way to achieve this apart from changing the quantity on the license line? 

 

Thanks,

Sagnik.

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