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Hi - Quick question!

 

On the nav bar drop down, some items have the +New option to create a new record for that object while others do not have that option.

 

In the attached image, Accounts does not have a  +New option while Contacts does.

 

What controls or dictates that? I'd like to have +new appearing for Accounts.

 

Thanks!

6 comentarios
  1. 3 dic 2018, 13:11
    @Richard Johnson

    We have two account types, three contact types and two opportunity types. The new option only appears on the contact and when you click new you need to pick the RT type to create so I don't think that's what's influencing in.

    @Joe Ryan

    Hi Joe, As the admin, I have full access to create /edit all on all objects so I don't think that's the root cause. I may just raise a case with support today.

    Thank you both. If I get a solution/answer I will share it.

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