Hi...hope everyone had a good weekend. Here's our second part of the Summer 18 release write-up. This one is focused on all of the Service Cloud and Field Service Lightning features coming out. Huge release for Service Cloud in particular with Einstein Bots going GA.
Summer 18 Release Write-up: Service Cloud & Field Service Lightning
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Ha. Sorry about that. I usually have to write these on the weekends so I can spend the day diving into everything.
