I have done two things recently and can not seem to have the ability to submit a case to Salesforce.
1. Enabled Lightning and working on configuring it for our Org.
2. Enabled My Domain (think this is causing the issue) prior to enabling Lightning
When logged in. I go to Help and Training and then Support, I'm asked to log in. Then I get redirected to the log in page where I have to click on the "Use Custom Domain" and I get logged into my Org. It creates a loop where I can't get to Support to Log a ticket.
Any Ideas?
2 comentarios
Thanks for the quick response. I'm trying to reach them through my company org. Its acting as though when I click on the Training and Help I get a specific URL and then when I have to click on Use Custom Domain, it is routing me to the login and forgot all about the request for training and support.
