Hello folks. I have run into this challenge again and I have never been successful in making this scenario work. I can use some help and direction.

Scenario1:

When User A looks at Accounts, the highlights panel needs to show the fields that apply to the Sales Team

• User A is in Sales group and needs to see Account Name, Account Phone, # of Employees and Type of Account fields in highlights section
• User A is assigned to Custom Sales profile

Scenario 2:

• User B is in Sales Operations group and needs to see Account Name, Account Phone and Parent Account fields in highlights section
• User B is assigned to Custom Sales Operations Profile

I want to show two different highlights panel sections on the Accounts page layout. The way I am trying to do this is create two Lightning page layouts for the two profiles. I also have two compact layouts for Sales and Sales Operations. I can not assign the Sales Compact layout to the Sales Lightning page layout as with Compact Page Layout assignments, I can only assign one primary compact layout and that is what the Lightning Page Layout is using. I have attached a screen shot with behavior and my notes.

I had this issue with a client ORG earlier this year and I decided not to go this route as I could not find a good way to accomplish this. I abandoned this concept. I am revisiting this again. What am I doing wrong? Can some one give me the exact steps on what I have to do to assign two different compact layouts to two different Lightning Page layouts? Thank you so much.