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Manage Domains and Domain Aliases

Learning Objectives

After completing this unit, you’ll be able to:

  • Add domains to your Google Workspace account.
  • Add domain aliases to your Google Workspace account.

The exercises in this unit can only be completed if you own another domain that you wish to add to your Google Workspace account. If you do not own a domain, you can review the best practices in this unit to familiarize yourself with the process.

Add a Domain Alias or Additional Domain

Your organization is preparing to expand their business and will be purchasing a domain that they'll use as an alias.

This means that each user in the primary domain will automatically have an alias in the new domain. For example, Lars Ericsson can receive email as lars.ericsson@yourdomain.com or as lars.ericsson@yourdomain.org. All of his messages will go to the same inbox.

Add a domain alias to make this happen.

  1. If you are not already signed in, sign in to your domain as the administrator at admin.google.com.
  2. Navigate to the domains management page, Domains icon | Manage domains card.
  3. Click Add a domain alias.
  4. Enter the domain alias of yourdomain.org and click Continue and verify domain ownership.
  5. Verification steps can vary depending upon the domain name provider. In some cases Google will redirect you to sign into your registrar and can verify your domain automatically. In other cases you will need to follow the instructions on the screen and manually update your DNS records. These would typically be:
    1. Select your domain name provider (registrar)
    2. Add a Google site verification TXT record to your DNS records
    3. Verify from the admin console.
  6. Click Continue to obtain your site verification TXT record. Review the steps on the screen to become familiar with the process. At this point you would add the TXT record to the domain’s DNS records.
  7. Click Verify my domain. Google will now look for the record in the domain’s DNS to confirm you own the domain. You can close the ‘Verify your domain’ window to cancel the verification process.

If you added a domain but did not verify it, you will see it in your domains list with the status of Inactive.

Trust a Domain

As the administrator, you can let users work in certain Google products with users from other Google Workspace domains outside of your organization. For example, you can allow file sharing in Google Drive with organizations that you trust by first adding their domain to your allowlist, then granting them sharing access. Users in trusted organizations can also share their files with users in your domain.

  1. If you are not already signed in, sign in to your domain as the administrator at admin.google.com.
  2. Navigate to the Allowlist page, click Domains icon | Allowlisted domains card.
  3. Click Add domain, enter the name of a trusted domain.
  4. Click Add
  5. Then, click Save.

A few things to know about trusted domains:

  • Allowlisted domains must be Google Workspace domains only.
  • A primary domains' subdomains and domain aliases aren't included when you allowlist a domain. You must add each domain individually if needed.

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