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Rolling out MFA one user seems to already be connected to an authentication app. I need to disconnect the user to enable reconnecting with a different authentication app. How do I do this?

 I have the Salesforce admin permission + Manage MFA permission, but cannot see where the authentication app connection is managed on the user page.

1 respuesta
  1. Manoj Nambirajan (Dell Technologies) Forum Ambassador
    27 ene 2022, 13:20
    1. From Setup, in the Quick Find box, enter Users , then select Users.
    2. Click the user's name.
    3. On the user's detail page, next to the App Registration: Salesforce Authenticator field, click Disconnect.

    details in link below

     

    https://help.salesforce.com/s/articleView?id=disconnect_salesforce_authenticator_v2_or_later.htm&language=en_US&type=5

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