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Hello,  I have built a flow where a case is created when a certain custom object is created. Now I don't want to assign the case to the owner of the custom object, but to a certain user when a certain criterion is selected in a dropdown list.  Is it at all possible in flows to assign the owner of a record to a specific user?    For example: User A creates the Custom Object record --> The record has User A as owner and per Flow also the Case is created - which also has User A as owner.  But now I want to assign the owner of the case to someone else via flow.  Is this possible via flow?   

4 respuestas
  1. Eric Praud (Activ8 Solar Energies) Forum Ambassador
    6 sept 2021, 12:33

    HI Alexander,

     

    In your Create Record for case, you should be able to assign the Owner ID.

    If there are conditions, you could create a formula variable to return the right User ID under specific scenarios, and in your Create Record, you could go with OwnerId Equals FormulaVar

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