Hello, I have built a flow where a case is created when a certain custom object is created. Now I don't want to assign the case to the owner of the custom object, but to a certain user when a certain criterion is selected in a dropdown list. Is it at all possible in flows to assign the owner of a record to a specific user? For example: User A creates the Custom Object record --> The record has User A as owner and per Flow also the Case is created - which also has User A as owner. But now I want to assign the owner of the case to someone else via flow. Is this possible via flow?
Eric Praud (Activ8 Solar Energies) Forum Ambassador
HI Alexander,
In your Create Record for case, you should be able to assign the Owner ID.
If there are conditions, you could create a formula variable to return the right User ID under specific scenarios, and in your Create Record, you could go with OwnerId Equals FormulaVar