Establecer como favoritoReid Churchill (Blue Cross NC) preguntó en #Customer Service13 sept 2018, 17:23Has anyone experienced that cases are escalating outside of defined Org business hours? I am and can not determine why this is happening.3 respuestasOrdenarClasificar por fechaClasificar por más útilClasificar por fechaCargar más comentarios...Reid Churchill (Blue Cross NC)13 sept 2018, 17:59Thank you for your reply. We do have the correct time zone set in the business hours. As for step 3, we have the radio button for "Set Business Hours" selected.Agregar un comentarioEscribir una respuesta...NegritaCursivaSubrayadoTachadoLista con viñetasLista numeradaAgregar vínculoBloque de códigoInsertar imagenAdjuntar archivosURL de vínculoCancelarGuardar0/9000Responder
Reid Churchill (Blue Cross NC)13 sept 2018, 17:59Thank you for your reply. We do have the correct time zone set in the business hours. As for step 3, we have the radio button for "Set Business Hours" selected.
