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Topics#SecurityPregunta de Beryl Truward
Beryl Truward (Office Talk) preguntó en #Security
20 oct 2017, 10:04

Hi, new to Salesforce and set-up users. Users were able to sign in, but after initial sign-in they were asked to authenticate ID via App or another veriftication method. Nothing seems to work and they are stuck in this loop hole. I (Admin) have no issue.

3 respuestas
  1. Ankush Dureja (NJC Labs)
    20 oct 2017, 10:17
    You can check if two factor authtication is enabled or not. Please refer below links for more details:

     

    https://help.salesforce.com/articleView?id=salesforce_authenticator_overview.htm&type=0

     

    https://help.salesforce.com/articleView?id=security_2fa_config.htm&type=0

     

    https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_2fa_config.htm

     

    https://trailhead.salesforce.com/en/modules/identity_login/units/identity_login_2fa
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