I am looking forward to know below info regarding SurveyMonkey:
1.Any dependency on the Survery Monkey on platinum license?
2.Can we automate any survey to be send from SurveyMonkey based on a field value change in Salesforce? Wil those fields be related to any object or set of sepcific objects? Can it be a custom field?
3.Can we have a button on any object (account, case, custom object) to trigger a survey to be send?
4.When a survey is send will an activity be written against the object? against which object?
5.Is it possible to get the survey monkey response back into Salesforce such as below:
Has the customer open the survey email?
Has the person completed the survery?
6. Can surveys be recorded against contacts only?
7. I need to associate survey to business and person accounts both. Is this possible? What would be the difference? Please send me any material or info you have.
Thanks much!
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