17 respuestas
Try checking User and Group Sharing on the Account record: https://YOUR-DOMAIN-NAME.my.salesforce.com/p/share/AccSharingDetail?parentId=xxxxxxxxxxxxxxx
*Replace the x's with the Account record ID
Look at the "Type" field (second column) in the results, then see if the User is a member of one of the Public Groups that has Read + Edit access to the record.