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Learn
Credentials
Community
For Companies
Module
Contact Center Leadership for Executives
Learn to lead a contact center in the digital era.
50 mins
Intermediate
Business User
Units
In Progress
Develop Leadership Skills for the Contact Center
~
10 mins
In Progress
Use Metrics to Bolster Your Business Case
~
10 mins
In Progress
Use Data to Lead
~
10 mins
In Progress
Build a Contact Center for the New Digital Era
~
10 mins
In Progress
Communicate Like an Executive
~
10 mins
General
Available on these trails
Build Your Customer Service Management Toolkit
