+500 points
Module
Contact Center Leadership for Executives
Learn to lead a contact center in the digital era.
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~50 mins
Develop Leadership Skills for the Contact Center
~10 mins
Incomplete
Use Metrics to Bolster Your Business Case
~10 mins
Incomplete
Use Data to Lead
~10 mins
Incomplete
Build a Contact Center for the New Digital Era
~10 mins
Incomplete
Communicate Like an Executive
~10 mins
Incomplete
~50 mins
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Build Your Customer Service Management Toolkit
