Design and Implement AI Agents with Agentforce
Plan, build, test, deploy, and monitor an AI agent with Agentforce.
Plan Your Agentforce Solution
Erfahren Sie, wie KI-Agenten eingerichtet und verwendet werden.
Explore agent types and default templates for specific clouds.
Learn how Agentforce uses safeguards and responsible AI principles to create ethical AI.
Learn best practices for planning an effective, trusted AI agent.
Set Up Your Salesforce Org
Create and customize an agent using Agentforce Builder.
Explore grounding to implement a strategy to connect your agents to trusted data sources.
Enrich agents with unstructured data for more relevant and context-rich AI responses.
Configure Your Agent
Erstellen Sie einen Serviceagenten, der Sie bei Empfehlungen und Buchungen unterstützt.
Learn how you customize agents with prompts, flows, and Apex.
Create a custom agent to respond to and resolve customer issues.
Create agent-ready flows and configure agents to make the most of those flows.
Create custom AI agents using agent actions and Apex.
Build powerful applications for your business with Agentforce and Einstein Generative AI developer features.
Test Your Agent
Discover Agentforce tools, considerations, and strategies for testing your agents.
Test your AI agents using a batch testing workflow in Agentforce Testing Center.
Build trust in your Agentforce agents with the Agentforce Testing Center.
Deploy Your Agent
Learn about the process of deploying AI agents to your employees and customers.
Connect your agent to multiple channels, and meet your customers and employees where they spend the most time.
Monitor Your Agent
Discover tools to monitor agents, then use that data to improve their performance.
Store generative AI audit and feedback data in Data Cloud and enhance Agentforce with feedback analytics.
Become an Agentblazer
Continue your AI learning journey by earning Agentblazer Champion, Innovator, and Legend status!
Skill up on AI, discuss best practices, gain access to product experts, showcase your expertise, and supercharge your career.
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