An Innovator, when presented with a business challenge, can implement Agentforce solutions to drive meaningful outcomes and value.
What's been updated in this trail in 2026:
- New: Threat Modeling for AI Agents
- New: Agentforce Deployment: Quick Look
- New: Agentforce Voice: Quick Look
Erworbenes Wissen:
- Agent Planning: Define strategies for business-driven agent solutions.
- Agent Testing & Troubleshooting: Identify and resolve agent performance issues.
- Augmenting Agents with RAG: Use external knowledge for smarter, more dynamic responses.
- Agent Deployment: Best practices for initial and post-launch agent optimization.
- Agentforce in Action: Expanded use cases across Sales, Service, and Industries.
Entwickelte Fertigkeiten:
- Build functional agents through superbadges and guided use cases.
- Implement a working agent tailored to a specific business use case.
- Lead small-scale AI implementation projects with measurable results.
Fahren Sie mit dem nächsten Trail fort, um Folgendes zu lernen:
- Entwerfen komplexer, unternehmensweiter AI-Strategien
- Fungieren als strategischer Mentor für die gesamte Organisation
- Verwalten komplexer Architekturen mit Systemen mit mehreren Agenten