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+600 Punkte

Projekt

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~ 1 Stunde 15 Minuten

Configure Salesforce Knowledge

~ 10 Minuten

Configure Page Layouts and Create Record Types

~ 15 Minuten

Set Access for Lightning Knowledge

~ 10 Minuten

Create and Customize Data Categories

~ 10 Minuten

Create and Manage Articles

~ 15 Minuten

Manage Cases Using Articles

~ 15 Minuten

~ 1 Stunde 15 Minuten