Skip to main content 欢迎参加 3 月 5 日至 6 日在旧金山举行的 TDX AI 代理时代开发者大会,或通过 Salesforce+ 参与。立即注册
链接

Prerequisite: Salesforce Administrator

Administrator is a prerequisite for Experience Cloud Consultant. This trailmix only consists of topics above and beyond the Admin trailmix.

链接

Experience Cloud Consultant Exam Overview

Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.

任务

Experience Cloud Basics

Exam Weight 8%

+300 分
模块

Experience Cloud 概况

使用 Experience Cloud 与您的客户和合作伙伴联系。

~30 分钟
+400 分
模块

Search Basics for Experience Builder Sites

Set up search features so site members can find the information they need.

~1 小时 5 分钟
+500 分
模块

Experience Cloud Site Strategy

Define your goals and create a structured plan for building your Experience Cloud site.

~40 分钟
链接

Configure Features with Guided Setup

Trailblazer Community Documentation

~30 分钟
任务

Sharing, Visibility, and Licensing

Exam Weight 17%

链接

Control Which Users Experience Cloud Site Users Can See

Trailblazer Community Documentation

~10 分钟
+600 分
项目

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~1 小时 15 分钟
+700 分
项目

Share CRM Data with Your Partners

Learn how to use Salesforce settings to share CRM data securely with partners.

~1 小时 50 分钟
链接

Experience Cloud User Licenses

Trailblazer Community Documentation

~15 分钟
链接

Configure an External Account Hierarchy

Trailblazer Community Documentation

~10 分钟
+3,100 分
模块

数据安全性

使用点击式安全性工具控制对数据的访问权限。

~1 小时 50 分钟
链接

Sharing CRM Data in an Experience Cloud Site

Trailblazer Community Documentation

~1 小时
链接

Who Sees What in Experience Cloud Video series

Learn more about Experience Cloud users, and how sharing mechanisms in sites work with Salesforce sharing.

~30 分钟
任务

Branding, Personalization, and Content

Exam Weight 15%

+400 分
项目

Personalize Experience Cloud Sites with Audience Targeting

Build a customer account portal that's personalized for different audiences.

~55 分钟
+1,100 分
模块

Salesforce CMS Basics

Create and share content across channels with the Salesforce content management system.

~25 分钟
链接

Connect Your External CMS to Your Experience Builder Site

Trailblazer Community Documentation

~30 分钟
+600 分
项目

Build an Experience Cloud Site with Knowledge and Chat

Use the Customer Service template to create a site with chat snap-ins and knowledge.

~1 小时 25 分钟
~15 分钟
链接

Add Salesforce CMS Content to Your Experience Builder Site

Trailblazer Community Documentation

~30 分钟
任务

Templates and Themes

Exam Weight 10%

链接

Which Experience Cloud Template Should I Use?

Trailblazer Community Documentation

~45 分钟
+600 分
项目

Build a Custom Theme Layout Component for Experience Builder Sites

Customize your Experience Builder site with a theme layout component.

~1 小时 45 分钟
~45 分钟
任务

User Creation and Authentication

Exam Weight 13%

链接

Create Experience Cloud Site Users

Trailblazer Community Documentation

~15 分钟
链接

Add Members to Your Experience Cloud Site

Trailblazer Community Documentation

~15 分钟
链接

Delegate Site Administration to an External User

Trailblazer Community Documentation

~30 分钟
链接

Securely Share Your Experience Cloud Sites with Guest Users

Trailblazer Community Documentation

~1 小时
+800 分
模块

Identity for Mobile-Centric Customers

Create a login experience designed for mobile interaction.

~1 小时 20 分钟
任务

Adoption and Analytics

Exam Weight 5%

链接

Reporting for Experience Cloud Sites

Trailblazer Community Documentation

~1 小时 30 分钟
链接

Experience Cloud Sites Managers Guide

Salesforce Documentation

~1 小时 30 分钟
链接

Experience Cloud Site Moderation Strategies and Tools

Trailblazer Community Documentation

~45 分钟
链接

Gamification

Trailblazer Community Documentation

~30 分钟
任务

Administration, Setup and Configuration

Exam Weight 25%

+600 分
模块

Partner Relationship Management

Learn how Sales Cloud PRM can help you achieve your channel sales goals.

~30 分钟
链接

Authenticate Experience Cloud Site Users

Trailblazer Community Documentation

~45 分钟
~30 分钟
链接

Enable Other Salesforce Features in Experience Cloud Sites

Trailblazer Community Documentation

~1 小时
链接

Experience Cloud Authentication and Security

Trailblazer Community Documentation

~45 分钟
~45 分钟
链接

Organize Experience Cloud Sites with Topics

Trailblazer Community Documentation

~30 分钟
任务

Customization considerations, and limitations

Exam Weight 7%

链接

Experience Builder Site Limitations

Trailblazer Community Documentation

~10 分钟
链接

Experience Cloud Sites Usage Allocation

Trailblazer Community Documentation

~10 分钟
链接

Improve Experience Cloud Site Performance

Trailblazer Community Documentation

~45 分钟
任务

Additional Preparation

Additional resources to help prepare you for certification.

+1,500 分
模块

数据建模

为数据结构提供对象、字段和关系。

~45 分钟
链接

Set Up and Manage Experience Cloud Sites

Trailblazer Community Documentation

~30 分钟
链接

Create and Manage Experience Cloud Sites (ADX271)

(Optional) Instructor-led Trailhead Academy course

~8 小时