Service Cloud Voice

Add advanced phone support to your service console to deliver top-notch customer service.

~10 分钟

+200 分

模块

Omni-Channel Routing and Digital Engagement

Prepare your contact center for the multi-channel world.

~20 分钟

+200 分

模块

Resolve cases faster and delight customers with Slack.

~20 分钟

+1,600 分

模块

Help your agents work faster and more efficiently in the Service Console.

~1 小时 30 分钟

+500 分

模块

Learn how Salesforce uses Service Cloud to deliver great customer service.

~25 分钟

+500 分

模块

Learn to lead a contact center in the digital era.

~30 分钟

链接

Watch "Salesforce on Salesforce" featuring Jim Roth, EVP Customer Support, sharing how we use our technology to deliver customer support.

~7 分钟