任务
Welcome to Your Learning Path
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链接
Service Career Path
Check out the Service Career Path and learn the skills you'll need to pave your way in the service industry.
+400 分
模块
Culture of Feedback
Discover strategies and tools to help you establish a culture of feedback at your company.
~1 小时 20 分钟
+400 分
模块
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
~30 分钟
+400 分
~1 小时 20 分钟
+1,600 分
模块
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
~1 小时 30 分钟